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March 15, 2020 3:30 PM

NM Rail Runner Express Service Suspension

Beginning Monday, March 16, the New Mexico Rail Runner Express has suspended service through April 30, 2020. This decision comes as New Mexico Governor Michelle Lujan Grisham today issued a directive to all state agencies to temporarily adjust, and in some cases suspend, certain functions in order to minimize public health risks in the wake of the COVID-19 public health emergency.

“We must take into account that the Rail Runner carries people up and down a 100-mile corridor through central New Mexico every day”, said Dewey Cave, Executive Director of the Mid- Region Council of Governments. “It is our hope that by suspending service for at least the duration of the declared state of emergency that we help limit people’s exposure to the public health risk created by COVID-19.”

“There is no indication that anyone’s contracted the virus through riding the train, or that we’ve transported anyone who has been infected”, said Terry Doyle, Director of Rio Metro Regional Transit District. “When service resumes, we will of course continue our extended measures of disinfecting and cleaning all train cars.”

While the Rail Runner will not be transporting passengers for the next three weeks, testing and implementation of Positive Train Control (PTC) will continue in the corridor as scheduled. PTC is a $50-million federal safety enhancement designed to prevent train-to-train collisions, high-speed derailments and other catastrophic events on the railway.

At this time, Rio Metro has also suspended or adjusted some bus routes. Learn more at www.riometro.org.

Rio Metro Customer Service office hours have been adjusted and representatives are available at 866-795-7245 and 505-245-RAIL (7245) from 6 a.m. to 6 p.m. Monday through Friday and 8 a.m. to 4 p.m. Saturday and Sunday.

The Governor’s office is urging New Mexicans who have non-health-related questions or concerns about COVID-19 to call 833-551-0518 or visit www.newmexico.gov, which been developed and is being continually updated as a one-stop source for information.

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