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Metro Spotlight

Posted on: March 15, 2020

Rail Runner Service Suspension Extended

Rail Service Suspended

The New Mexico Rail Runner Express has suspended service through April 30, 2020. 

This decision comes as New Mexico Governor Michelle Lujan Grisham issued a directive to all state agencies to temporarily adjust, and in some cases suspend, certain functions in order to minimize public health risks in the wake of the COVID-19 public health emergency.

“We must take into account that the Rail Runner carries people up and down a 100-mile corridor through central New Mexico every day”, said Dewey Cave, Executive Director of the Mid- Region Council of Governments. “It is our hope that by suspending service for at least the duration of the declared state of emergency that we help limit people’s exposure to the public health risk created by COVID-19.”

“There is no indication that anyone’s contracted the virus through riding the train, or that we’ve transported anyone who has been infected”, said Terry Doyle, Director of Rio Metro Regional Transit District. “When service resumes, we will of course continue our extended measures of disinfecting and cleaning all train cars.”

Positive Train Control Testing Continues

While the Rail Runner will not be transporting passengers, testing and implementation of Positive Train Control (PTC) will continue in the corridor as scheduled. PTC is a $50-million federal safety enhancement designed to prevent train-to-train collisions, high-speed derailments and other catastrophic events on the railway.

Rio Metro Bus

Some Rio Metro bus services have also been suspended or adjusted. 

Click Here for Rio Metro bus updates.

Rio Metro Customer Service

Rio Metro Customer Service office hours have been adjusted and representatives are available at 866-795-RAIL (7245) and 505-245-7245 from 6 a.m. to 6 p.m. Monday through Friday and 8 a.m. to 4 p.m. Saturday and Sunday.

COVID-19 Information

Rio Metro Regional Transit District is closely monitoring the coronavirus (COVID-19) situation. 

Click Here to learn more about Rio Metro’s response and for additional resources. 

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