Coronavirus Information & Service Impacts

Rio Metro Regional Transit District Status Updates:

Rio Metro Regional Transit District is closely monitoring the coronavirus (COVID-19) situation. 

New Mexico Rail Runner Express

New Mexico Rail Runner Express service is suspended from March 16 thr...

Rail Runner Service Suspension Extended

The New Mexico Rail Runner Express has suspended service through April 30, 2020. 

This decision comes as New Mexico Governor Michelle Lujan Grisham issued a directive to all state agencies to temporarily adjust, and in some cases suspend, certain ...

Bus Updates and Safety Measures

In accordance with the statewide stay-at-home order asking residents to remain in their houses to slow the spread of the coronavirus, Rio Metro bus service in Sandoval and Valencia Counties has taken measures to ensure that those who need public transit m...

Rio Metro Temporarily Eliminates Bus Fares

Effective Tuesday, March 17, Rio Metro Regional Transit District buses and Dial-a-Ride services in Valencia and Sandoval Counties will be fare-free until further notice. 

In response to the spread of the coronavirus (COVID-19), this will reduce ca...

Change in Customer Service Office Hours

New Rio Metro customer service office hours effective March 17, through April 30, 2020 are as follows:

• Monday-Friday: 6:00 a.m. - 6:00 p.m.
• Saturday-Sunday: 8:00 a.m. - 4:00 p.m.

Rio Metro Customer Service representatives are available at 866-795-RAIL (7245)...

Love Your Wednesdays in 2020!

Rio Metro’s Seniors Ride Free program has been extended through 2020! Seniors age 62+ can ride any New Mexico Rail Runner Express train at no cost every Wednesday through the entire year. This is a great opportunity for residents and visitors to...

Meet Tim Reed, New Mexico Rail Runner Express Engineer

“I have the most stressful, frustratingly fun job you could ever have,” says Tim Reed.

As an Engineer for the New Mexico Rail Runner Express, Tim has seen it all. Kids playing on the tracks, cars running around the gates, people messing...

Meet Lydia Martinez, Rio Metro Bus Driver

Every day is different for Lydia Martinez. As a Dial-a-Ride Bus Driver for Rio Metro’s Sandoval County operation, she spends her days picking people up and bringing them to a variety of locations.

“We provide door-to-door transportation...

Meet Leo Romero, Rio Metro Bus Driver

Leo Romero enjoys conversation. “I’m a people person,” he says. That’s one of the many things that makes Leo a great fit for his job.

As a full-time Bus Driver for Rio Metro’s Valencia County operation, Leo...

Rio Metro Route 201 Schedule Updates

Due to the construction and traffic on US 550 in Bernalillo, Rio Metro is augmenting the current Route 201 bus service to ensure passengers will arrive on time at the Sandoval County / US 550 Rail Runner Station.

• Effective Monday, January 13, 2020:&nbs...

Seniors Ride Free in 2020!

Rio Metro’s Seniors Ride Free program has been extended through 2020! Seniors age 62+ can ride any New Mexico Rail Runner Express train at no cost every Wednesday through the entire year. This is a great opportunity for residents and visitors to...