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Posted on: March 3, 2020

Coronavirus Information & Service Impacts

coronavirus information

Rio Metro Regional Transit District Status Updates:

Rio Metro Regional Transit District is closely monitoring the coronavirus (COVID-19) situation. 

New Mexico Rail Runner Express

New Mexico Rail Runner Express service is suspended from March 16 thr...

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Additional Coronavirus Facts and Resources News
Posted on: March 15, 2020

Rail Runner Service Suspension Extended

Rail Service Suspended

The New Mexico Rail Runner Express has suspended service through April 30, 2020. 

This decision comes as New Mexico Governor Michelle Lujan Grisham issued a directive to all state agencies to temporarily adjust, and in some cases suspend, certain ...

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View Alerts News
Posted on: March 28, 2020

Bus Updates and Safety Measures

Rio Metro Bus Service Updates

In accordance with the statewide stay-at-home order asking residents to remain in their houses to slow the spread of the coronavirus, Rio Metro bus service in Sandoval and Valencia Counties has taken measures to ensure that those who need public transit m...

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News
Posted on: March 16, 2020

Rio Metro Temporarily Eliminates Bus Fares

Bus Fares temporarily eliminated

Effective Tuesday, March 17, Rio Metro Regional Transit District buses and Dial-a-Ride services in Valencia and Sandoval Counties will be fare-free until further notice. 

In response to the spread of the coronavirus (COVID-19), this will reduce ca...

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Posted on: March 16, 2020

Change in Customer Service Office Hours

new customer service hours

New Rio Metro customer service office hours effective March 17, through April 30, 2020 are as follows:

  • Monday-Friday: 6:00 a.m. - 6:00 p.m.
  • Saturday-Sunday: 8:00 a.m. - 4:00 p.m.

Rio Metro Customer Service representatives are available at 866-795-RAIL (7245)...

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Contact Us News
Posted on: November 28, 2018

Love Your Wednesdays in 2020!

Seniors Ride Free Wednesdays in 2020

Rio Metro’s Seniors Ride Free program has been extended through 2020! Seniors age 62+ can ride any New Mexico Rail Runner Express train at no cost every Wednesday through the entire year. This is a great opportunity for residents and visitors to...

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News
Posted on: March 12, 2020

Meet Tim Reed, New Mexico Rail Runner Express Engineer

Tim Reed Rail Runner Engineer

I have the most stressful, frustratingly fun job you could ever have,” says Tim Reed.

As an Engineer for the New Mexico Rail Runner Express, Tim has seen it all. Kids playing on the tracks, cars running around the gates, people messing...

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News
Posted on: March 12, 2020

Meet Lydia Martinez, Rio Metro Bus Driver

Lydia Martinez Rio Metro Bus Driver

Every day is different for Lydia Martinez. As a Dial-a-Ride Bus Driver for Rio Metro’s Sandoval County operation, she spends her days picking people up and bringing them to a variety of locations.

“We provide door-to-door transportation...

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News
Posted on: March 12, 2020

Meet Leo Romero, Rio Metro Bus Driver

Leo Romero Rio Metro Bus Driver

Leo Romero enjoys conversation. “I’m a people person,” he says. That’s one of the many things that makes Leo a great fit for his job.

As a full-time Bus Driver for Rio Metro’s Valencia County operation, Leo...

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News
Posted on: December 16, 2019

Rio Metro Route 201 Schedule Updates

White Bus

Due to the construction and traffic on US 550 in Bernalillo, Rio Metro is augmenting the current Route 201 bus service to ensure passengers will arrive on time at the Sandoval County / US 550 Rail Runner Station.

  • Effective Monday, January 13, 2020:&nbs...
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News
Posted on: November 28, 2018

Seniors Ride Free in 2020!

Seniors Ride Free Wednesdays in 2020

Rio Metro’s Seniors Ride Free program has been extended through 2020! Seniors age 62+ can ride any New Mexico Rail Runner Express train at no cost every Wednesday through the entire year. This is a great opportunity for residents and visitors to...

Read more...

News