News Flash

Posted on: March 28, 2020

Bus Updates and Safety Measures

Rio Metro Bus Service Updates

In accordance with the statewide stay-at-home order asking residents to remain in their houses to slow the spread of the coronavirus, Rio Metro bus service in Sandoval and Valencia Counties has taken measures to ensure that those who need public transit m...

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Metro Spotlight
Posted on: March 3, 2020

Coronavirus Information & Service Impacts

coronavirus information

Rio Metro Regional Transit District Status Updates:

Rio Metro Regional Transit District is closely monitoring the coronavirus (COVID-19) situation. 

New Mexico Rail Runner Express

New Mexico Rail Runner Express service is suspended from March 16 thr...

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Additional Coronavirus Facts and Resources Metro Spotlight
Posted on: March 15, 2020

Rail Runner Service Suspension Extended

Rail Service Suspended

The New Mexico Rail Runner Express has suspended service through April 30, 2020. 

This decision comes as New Mexico Governor Michelle Lujan Grisham issued a directive to all state agencies to temporarily adjust, and in some cases suspend, certain ...

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View Alerts Metro Spotlight
Posted on: March 16, 2020

Change in Customer Service Office Hours

new customer service hours

New Rio Metro customer service office hours effective March 17, through April 30, 2020 are as follows:

  • Monday-Friday: 6:00 a.m. - 6:00 p.m.
  • Saturday-Sunday: 8:00 a.m. - 4:00 p.m.

Rio Metro Customer Service representatives are available at 866-795-RAIL (7245)...

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Contact Us Metro Spotlight
Posted on: March 16, 2020

Rio Metro Temporarily Eliminates Bus Fares

Bus Fares temporarily eliminated

Effective Tuesday, March 17, Rio Metro Regional Transit District buses and Dial-a-Ride services in Valencia and Sandoval Counties will be fare-free until further notice. 

In response to the spread of the coronavirus (COVID-19), this will reduce ca...

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