Thank you for taking time to report the unsafe condition or hazard you encountered with Rio Metro Regional Transit District (RMRTD)’s transportation service. Your input helps us to improve our policies and procedures to ensure the safety of the public, our passengers, and our employees. Please provide as much detail as possible. The information provided in your report will be forwarded to the appropriate personnel for review, investigation, and resolution.
Complete the form below, and click SUBMIT.
Call or text RMRTD’s Safety Hotline at 1-855-662-SAFE (7233), and enter ID Number 0711430663 (this is required to submit a concern via text and phone message.)
Fill out a form manually and send it to: Rio Metro Regional Transit District Attn: Bus Operations Safety Department 809 Copper Avenue NW Albuquerque, NM 87102
If your comments are lengthy or complex, you may send an email to riometrosafety@gmail.com.
You may attach only one file per upload field, three files maximum. Additional supporting documents/images can be mailed to: Rio Metro Regional Transit District, Attn: Safety Department, 809 Copper Avenue NW, Albuquerque, NM 87102.
If you would like to receive direct feedback, please make sure to leave your First Name, Last Name, and Email Address. To remain anonymous, leave these fields blank.
This field is not part of the form submission.
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