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Mission and Services

The Rio Metro Regional Transit District 


Who We Are

regionalimage-smThe Rio Metro Regional Transit District is the primary regional transit provider for Bernalillo, Sandoval and Valencia counties, offering transit service between municipalities and across county lines. Rio Metro manages the New Mexico Rail Runner Express commuter rail and operates and/or funds select bus routes in the three-county area. Rio Metro’s services also provide links to other statewide destinations and transportation markets including Santa Fe, Taos, and Socorro. The agency's top priority is providing service that enables customers to access regional destinations, a critical transportation need since tens of thousands of trips occur each day between different towns, cities, Tribal areas, and counties in the service area.

Our Mission

The Mission of Rio Metro Regional Transit District is to manage a regional, integrated, multimodal public transportation network that is fiscally responsible, innovative, and efficient. Rio Metro strives to deliver service that is responsive to public need, affordable, convenient, and reliable, while providing a safe and secure atmosphere for passengers and employees.

 

Through our mission, the Rio Metro Regional Transit District Board of Directors and employees uphold a commitment to establish, maintain, and continually improve public transportation for the benefit of our passengers, communities and the environment.

Doing our part to provide exceptional service means:

Governance

The Rio Metro Regional Transit District is governed by the Mid-Region Council of Governments (MRCOG). The MRCOG also serves as the agent for the New Mexico Department of Transportation to implement the New Mexico Rail Runner Express commuter train between Belen and Santa Fe. Oversight of activities include:

  • Procurement of equipment
  • Environmental, engineering, design, and construction of facilities and
  • Marketing and operation of the commuter rail service

History

In 2003, the New Mexico Regional Transit District Act (Chapter 73, Article 25, NMSA 1978) was passed, enabling the formation of multi-jurisdictional transit agencies. The purpose of this legislation was to provide safe and efficient regional transit services; to reduce congestion, crashes, and pollution caused by single-occupant vehicles; to extend the life of the state’s roads by reducing traffic; to provide transportation alternatives to residents, particularly transit-dependent groups such as seniors, youth, low-income, and mobility-impaired residents; to provide residents with better access to education and higher-paying jobs; and to reduce oil dependence. In 2004, legislation was adopted allowing such transit districts to levy up to a half-cent local gross receipts tax (GRT) to fund their operations.

Rio Metro Board MeetingOn March 29, 2005, the New Mexico Transportation Commission approved the formation of the Mid-Region Transit District, encompassing Bernalillo, Sandoval, and Valencia counties, as well as most of the cities, towns, and villages within those counties. At the same time, the Mid-Region Council of Governments (MRCOG) was proceeding with plans for commuter rail between Belen and Santa Fe – the New Mexico Rail Runner Express – which began operating between Downtown Albuquerque and the US 550 Station in July 2006. The service soon expanded to Los Lunas and Belen, and in December 2008 the route was completed as trains began running to Santa Fe.

In 2008, the Mid-Region Transit District was renamed the Rio Metro Regional Transit District, and that year voters in the three counties approved a 1/8-cent gross receipts tax to fund Rio Metro, with half of the revenues dedicated to rail and half to the overall Rio Metro system. In 2009 the tax took effect and Rio Metro assumed management of the Rail Runner from MRCOG. Rio Metro began providing bus service in 2010 after consolidating several small transit agencies in Valencia and Sandoval counties, and it also began providing whole or partial funding to some ABQ Ride routes of regional significance, enabling ABQ Ride to extend its services to the Rail Runner and Rio Rancho.

The Board of Directors is responsible for carrying out the functions assigned by the provisions of the Regional Transit District Act including establishing financial, management, service operation, fare, and other policies that support the operations of the transit system. The day-to-day operations of Rio Metro are the responsibility of the agency Director and program staff.

New Mexico Rail Runner Express

The Rail Runner is New Mexico's first commuter rail service. Inaugurated in 2006, it provides service seven days a week to 14 stations along a 96.5-mile corridor that runs through Valencia, Bernalillo, Sandoval and Santa Fe counties, linking numerous communities and tribes.

Rail Runner trains operate from approximately 4:30 am to 10:30 pm on weekdays, with an emphasis on the morning and evening commutes. Service is supplemented by Rio Metro buses on certain early morning routes. There are fewer trains on weekends, with service hours running from approximately 8:00 am to 10:30 pm on Saturdays and 8:00 am to 9:00 pm on Sundays.

Rio Metro Bus Services

Due to varied transportation needs of a geographically large and diverse region, Rio Metro provides or funds, wholly or partially, a variety of bus services to meet existing transportation needs. Rio Metro provides fixed route, demand response, and commuter bus services.

Rio Metro Administration & Marketing

The creation of partnerships with other transit providers has resulted in more than 60 connections to other transit services. Improvements to the Job Access Reverse Commute (JARC) program, including the use of transit passes, improved overall program access, and the development of key partnerships have increased service response and participation. Effective marketing and transportation demand management (TDM) efforts to promote the Rail Runner and Rio Metro "brands" and services, such as the popular Rail Runner electronic newsletter, the "Dump the Pump" campaign, the award winning Smart Business Partnership Program, and new Rio Metro branding, all create a recognizable image for the agency and a unified identity for all Rio Metro services.