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Rio Rancho

Rio Metro provides accessible transportation services for people with disabilities residing in Albuquerque Metro, Rio Rancho, Los Lunas and Belen whose impairment makes it impossible to ride any of the fixed route bus services. Rio Metro offers specially equipped buses with wheelchair lifts along with trained drivers to give persons with disabilities access to public transportation.

Rio Rancho Dial-a-Ride

RIo Rancho Dial-a-Ride runs weekdays only and is a curb-to-curb transportation service for Rio Rancho residents 55 years of age and older, and for disabled adults 18 years of age and older. This service is for Rio Rancho residents only and you must be registered to use the service.


Service Area

Rio Rancho city limits. Rio Rancho Dial-a-Ride also takes registered passengers to Albuquerque for medical appointments. Note: Service is not available on dirt roads.


Eligibility

In order to receive service all Dial-a-Ride passengers must complete an application form and be a Rio Rancho resident, with a physical address in Rio Rancho. Staff will ask for proof of residence, i.e. driver’s license, checks, any utility bills.


Fares

Ride any Rio Metro bus for FREE when you show the driver your valid Rail Runner printed or mobile ticket.

Destination

Cost

To a city facility in Rio Rancho

$1 each way

Within the City of Rio Rancho

$2 each way

Albuquerque (For medical related appointments only)

$4 each way

Rio Rancho Dial-a-Ride uses fare cards and does not accept cash.


Reservations

    • Rides must be reserved a minimum of 24-hours in advance.
    • Call: 505-994-1608, TDD Phone: 505-891-1129
    • Reservations are accepted between 7:00 a.m. and 3:30 p.m.

Bus schedules fill up quickly, so it is best to call several days in advance to schedule your ride. Reservations are accepted up to two weeks in advance.


Customer Service

Rio Metro Regional Transit District Rio Rancho Office | Map
4330 Meadowlark Lane SE (In the Meadowlark Senior Center)
Rio Rancho, NM 87124
505-994-1608
TTY 505-891-1129

Office Hours: 7:00 a.m. to 4:00 p.m., Monday through Friday.
Transportation Hours: Monday through Friday, 7:30 a.m. to 3:00 p.m.

The Rio Metro Regional Transit District is committed to its Title VI obligations. We do not discriminate on the basis of race, color or national origin in the delivery of service. To obtain more information on our nondiscrimination obligations or to file a Title VI complaint, visit our Title VI web page, or contact us at:

Rio Metro Regional Transit District
809 Copper Avenue NW
Albuquerque, NM 87102
866-795-RAIL (7245)