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Valencia County

Rio Metro provides accessible transportation services for people with disabilities residing in Albuquerque Metro, Rio Rancho, Los Lunas and Belen whose impairment makes it impossible to ride any of the fixed route bus services. Rio Metro offers specially equipped buses along with trained drivers to give persons with disabilities equivalent access to public transportation.

Rio Metro Valencia Dial-a-Ride

The Rio Metro Regional Transit District operates Dial-a-Ride service to connect communities in Valencia County. Similar to Rio Rancho Paratransit service, Dial-a-Ride can accommodate anybody, including seniors and people with disabilities. Dial-a-Ride can also bring you to a New Mexico Rail Runner Express station, which connects you to Albuquerque, Bernalillo or Santa Fe.

Rio Metro Dial-a-Ride is a curb-to-curb transportation service available to anyone traveling in Valencia County.


Service Area

Available to anyone traveling throughout Valencia County, including Belen, Rio Communities, Los Chavez, Los Lunas, Tomé, Peralta, and Bosque Farms.


Request a Ride

    • Rides must be requested by 12 NOON one business day in advance.
    • Call: 505-352-3595
    • Ride requests are accepted between 8:00 a.m. and 5:00 p.m.
    • Rio Metro dispatchers will work with riders to accommodate requested times or give other options based on bus availability.
    • NOTE: For Monday rides, requests must be made by 12 NOON on the Friday before.

Eligibility

No eligibility requirements.


Fares

Ride any Rio Metro bus for FREE when you show the driver your valid Rail Runner printed or mobile ticket.

Full Fare
One Way

Reduced Fare
One Way

Full Fare
10-Trip Pass

Reduced Fare
10-Trip Pass

Full Fare
Monthly Pass

Reduced Fare
Monthly Pass

$1

$ .50

$10

$5

$30

$15

All passes are available for purchase from the driver.

Reduced fares for:

    • Students (with a valid student ID)
    • Youth ages 10-17
    • Seniors ages 62+
    • Mobility impaired
    • Children 9 & under ride free

People with disabilities need to be prepared to show one of the following to receive the reduced fare:

    • Medicare card
    • NM Motor Vehicle Department notification
    • Letter from doctor indicating the disability (with expiration date)
    • An ABQ RIDE Honored Citizen Card
    • A Santa Fe Ride Card or Santa Fe Trails Half Fare Card
    • A disabled veteran ID card Requirements for who can use Rio Rancho

Customer Service

Rio Metro Regional Transit District Valencia County Office | Map
751 Juan Perea Road
Los Lunas, NM 87031
505-352-3595


The Rio Metro Regional Transit District is committed to its Title VI obligations. We do not discriminate on the basis of race, color or national origin in the delivery of service. To obtain more information on our nondiscrimination obligations or to file a Title VI complaint, visit our Title VI web page, or contact us at:

Rio Metro Regional Transit District
809 Copper Avenue NW
Albuquerque, NM 87102
866-795-RAIL (7245)