Contact Rio Metro

Need help? 

Call toll free:
 1-866-795-RAIL (7245)
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Send us a message:

Questions or comments?
Click here to send Rio Metro an email message.

Please contact us with your questions/comments, if you have lost or found an item on the train, or to report unattended packages or suspicious activity.

Customer Service

Hours:

Monday-Wednesday: 5:00 a.m. - 9:00 p.m.
Thursday & Friday: 5:00 a.m. - 10:30 p.m.
Saturday: 7:00 a.m. - 11:30 p.m.

Office Locations:

We would like to hear from you, but before you send us that email, please be sure to visit our Frequently Asked Questions page!

Doing Business With Rio Metro

Rio Metro can help you promote the use of public transit to your employees. Our Smart Business Partnership Program provides area employers with tools and resources in creating awareness and incentives to using public transportation. Becoming a Smart Partner makes your organization a more attractive place to work, can save your organization money, and help the environment. The more that each business does to support alternative transportation, the more their business will be rewarded. Learn more, call or email us at 505-724-3656, This email address is being protected from spambots. You need JavaScript enabled to view it. and get your business involved today!

Thank you in advance for contacting the Rio Metro Regional Transit District. All feedback is appreciated and will be used to help improve our service.