Rio Metro is committed to providing safe, comfortable transportation service to all passengers, including passengers with disabilities who travel with trained service animals or service animals-in-training.
Service animals are welcome on all of our buses and trains at no additional charge. Service animals are animals that are trained to perform a specific task for the benefit of a person with a disability.
ADA Requirements: Service Animals. (Revised July 6, 2011)
The following types of animals are not permitted:
You must keep your service animal under control at all times. The animal should always be on a leash, harness or other tether, unless either the handler is unable because of his/her disability to use a harness, leash or other tether, or the use of a harness, leash or other tether would interfere with the service animal's safe, effective performance of work or tasks, in which case the service animal must be otherwise under the handler's control.
Train conductors may require you to remove your service animal en route or from the station premises if:
If you are asked to remove your service animal, but you would like to remain on the premises and/or continue travel without the animal, you must make arrangements for another person or local animal control to accept custody of your animal.
A service animal must sit under the passenger's seat or at his or her feet. Service animals are not allowed to sit in the aisle or on seats.