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Employee Profile: Meet Karissa

karissa-smallKarissa Offutt has lived all over the country, and even outside of the United States. However, Karissa, who was born in New Mexico, is happy to once again call the Land of Enchantment home. Nine months ago, after trying to get on board as a Ticket Agent with the New Mexico Rail Runner Express for more than two years, she received a call informing her that a position had opened up and she was offered the job. Karissa left New Jersey, where she was working as a substitute teacher, and made the three day drive to New Mexico to accept the position.

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New Weekend Bus Service Connects Rail Runner to Jemez

jemez-smallThe Pueblo of Jemez began operating a new weekend bus route this September, providing free round-trip public transportation between the New Mexico Rail Runner Express Sandoval / US 550 station and Valles Caldera National Preserve. This new route will offer people greater opportunity to access Jemez Pueblo, the Village of Jemez and the Valles Caldera.

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Rio Metro Wins Five Regional Marketing Awards

swta-awards-2014-smallThe Rio Metro Regional Transit District Marketing and Customer Service Department received five marketing awards this September from the South West Transit Association - more than any other transit organization! The awards were presented to Jay Faught, Rio Metro Marketing Manager, on September 16, 2014 during the Spotlight Awards Ceremony in Norman, Oklahoma.

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Film Industry Shines Light on the Rail Runner

better-call-saulThe film industry continues to take New Mexico by storm. And what other iconic brand would be more appropriate than the New Mexico Rail Runner Express to show the world how beautiful our state really is?

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Update: Safety Improvements & Train Delays

rr-crossingSafety Update as of August 27, 2014
The Rio Metro Regional Transit District continues to work with the Federal Railroad Administration (FRA), the New Mexico Department of Transportation (NMDOT) and the Public Regulation Commission (PRC) to work on safety upgrades at several crossings in Santa Fe and two others north of Belen. The work has already begun and will continue for approximately the next 60 days causing some trains to be delayed.

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Rio Metro Increases Security Patrols

security-1Beginning in August, Rio Metro will increase the number of security officers patrolling station parking lots and boarding Rail Runner trains. As part of the agreement with Herzog Transit Services to operate the New Mexico Rail Runner Express, they will add additional security officers to their contract with International Strategic Partners.

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3rd Annual Rail Runner Bike Tour a Success!

nmrx-bike-tour-logo-2014

Rio Metro Regional Transit District, in conjunction with TCR Productions, hosted the 3rd annual New Mexico Rail Runner Express Bike Tour on Sunday, August 17. More than 170 participants took advantage of the beautiful day to ride 40 miles along the Bosque trail.

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Bus Rapid Transit Update

brt-prototype-exampleBus Rapid Transit (BRT) is a reliable, frequent and effortless type of transit where buses travel in dedicated lanes throughout the city, allowing them to operate with little to no interference from other traffic. The Rio Metro Regional Transit District and the City of Albuquerque are pursuing BRT along Central Ave. and University Blvd. as two parts of one system, and are exploring future expansions to Paseo del Norte and other corridors.

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Ride, Text & Win - Thank You for Participating!

hinkle-bdayThis July, the New Mexico Rail Runner Express partnered with Hinkle Family Fun Center to give away a prize a day for 21 days to our riders, as well as three weekly prizes. Passengers simply needed to text in the key word of the day that appeared on the train’s television monitors. Daily prize winners received two Rail Runner Play Passes, and three weekly prize winners received two Unlimited Play Passes. We would like to extend a big thank you to all of our riders, and congratulations to the winners!

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Eight Years of Building Community

bookdrive3Since our inception eight years ago, the New Mexico Rail Runner Express has worked to build relationships with organizations in our community that focus on safety, education, health and volunteerism. Many of these relationships have turned in to long-term partnerships, with Rail Runner staff serving on committees and becoming involved with community outreach and volunteer efforts. Just this past year, Rail Runner staff has been involved with a book drive, community events, safety outreach and more.

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Rio Metro Wins Six International Awards

comm-award-multipleThe International Academy of Visual Arts honored Rio Metro with six marketing awards in May 2014. With over 6,000 entries received from across the US and around the world, the Communicator Awards is the largest and most competitive awards program honoring the creative excellence for communications professionals.

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