Rio Metro ACCESS  Program

Rio Metro ACCESS is part of Rio Metro's Social Service Fare Program. Its purpose is providing free transportation options for New Mexico residents living in households with income at or below 150% of the Federal Poverty Guidelines as established by the US Department of Health and Human Services.

Rio Metro ACCESS logo

Rio Metro ACCESS can issue free train and bus passes to social services agencies so that they can distribute free passes to their clients thanks to a grant from New Mexico Department of Transportation.

Transportation is a key service in people's lives, and, when not available, it is often the issue keeping people from obtaining employment or accessing medical services.

Rio Metro operates the New Mexico Rail Runner Express trains between Santa Fe and Belen, as well as fixed-route and demand response bus services in Sandoval and Valencia counties.

Program Mission

Rio Metro ACCESS is committed to help improve transportation needs in Valencia, Bernalillo, Sandoval and Santa Fe counties by providing free and reliable transportation passes to Social Service Agencies.

Eligibility and Distribution

The passes are provided to social service agencies that meet the criteria described in the ACCESS Program Policy, and then distributed to the agencies' low-income clients* receiving employment, housing or personal stability assistance, and other activities to improve their lives.

*Low income is defined as individuals living in households with incomes at or below 150% of the Federal Poverty Guidelines as established by the US Department of Health and Human Services.

Apply for Passes for Your Agency

Visit the Agency Application page for more information and to apply.

Obtain a Pass for Yourself

Visit the Participating Agencies page to learn which agencies are distributing passes.

Program Dates

The Rio Metro ACCESS Program is a temporary, grant funded program, effective April 5, 2021 to April 5, 2022.

Learn More

For more information, of if your agency would like to request a presentation about the program, please contact:

Rio Metro ACCESS
(505) 843-1703

Alternate Format

  1. To request this information in an alternate format (eg., Braille, large print, audio), please contact Customer Service at 1-866-795-7245 or click here to download the request form.

Title VI

  1. The Rio Metro Regional Transit District operates its programs and services without regard to race, color, national origin, and disability, in accordance with Title VI of the Civil Rights Act and the Americans with Disabilities Act. Visit our Title VI / Non-Discrimination Notice Web Page.