What attracted you to the transportation industry?
Nothing really did, I came into this industry by chance. I was a Single mom working two jobs and needed something better for myself and my girls. Found out Santa Fe increased their minimum wage and didn’t want the wear and tear on my car, then remembered about the train and looked on the website for information. I didn’t apply for a specific job; I remember just sending my resume to an email address I found letting them know if they had any positions available that they thought I would be a good candidate for to consider me. Two weeks later I got a call to interview for a ticket agent.
What has been your greatest professional achievement?
All of it. All of my career path so far has been an achievement. All the experiences, mentorships, growth, fails, successes - all of it has been an achievement.
How have women made a difference in the transportation industry?
I think a lot of women bring this “safe space” element, which can speak volumes in communication, de-escalation, multi-tasking and nurturing. I think these characteristics can help reduce the stress often associated with the industry. Being strong, goal-oriented, and able to see things from different perspectives are also very impactful.
What was the biggest influence in your selection of a career in transportation?
My kids - doing better for them. Finding not just a “job” but a career that stands out, and how cool is it to say you work for the Railroad. Transportation also does all the things. It helps, it’s a reliable source so you don’t feel stranded in life (may not always be prompt), but you can rely on it to get you where you need to go. Its engaging, you can meet some new people.
What is your favorite aspect of your job?
The outreach. When I can make people realize the components of this industry and how important it is. I try to be the voice to people not in our industry so they can understand and give it the respect it deserves. I want to keep people aware and safe.
What lessons have you been taught from the important women in your life that you have applied to your own life?
Most of the women I know have this tenacity about them, yet are so gracious and patient. They are also so driven, humble, intelligent, and just brilliant. The way they can carry stress and a million obligations and yet still find ways to laugh and make you feel valued.
How have these lessons helped you succeed as a woman in transportation?
I think being around women who are grounded and radiate positive influence. So many women I know boost each other and provide support if you are feeling a little off your game. I’ve also learned to be open, and to “practice what you preach”.
What natural talents do you possess that help in your chosen career?
I am really good at active listening and communication. I have teenage girls so being able to listen and be productive at the same time is a win.
What part of your career story would you like to share with the world?
Seeing kids on the train is such a positive thing. They are the next generation to enter this industry and I want them to see both sides, so I love being goofy and creating a humorous atmosphere when they’re onboard.
How long have you been working for the company/organization? And what positions have to you held prior to your current one?
I started in 2011 as a ticket agent, 3 years later became a conductor, 3 years after that I worked in Railroad dispatch, and in the winter of 2022, I became Chief Safety Officer.
How does what you do/what the organization does make a positive impact in the community?
One of my job duties is teaching safety classes internally and to the public. I really make an impactful class about how to have better situational awareness and how to slow down. How to be mindful of what you’re doing and how things can have a ripple effect. Every person matters. If we slow down just a little, we can prevent so many accidents from happening, and have respect for each other’s crafts.
What do you think is needed to further attract women to the transportation workforce?
I think a sense of community. Having a job that makes you feel valued and giving you achievable goals to further your career. It needs to be shown that there is so much in this industry that can be applicable to anyone’s interest.
What advice would you give to someone wanting to enter this industry?
Learn from everyone. There is so much that you can immerse yourself in and embrace to further yourself. Everyone that I have encountered has such amazing insight into their paths that they have traveled. Just be open-minded to everyone’s approach.
As told to Allyne Clarke, Marketing Manager, Rio Metro Regional Transit District.
