Please contact us with your questions/comments, if you have lost or found an item on the train, or to report unattended packages or suspicious activity.
Contact Us Form
Monday-Friday: 5:00 a.m. - 10:30 p.m.Saturday-Sunday: 8:00 a.m. - 4:00 p.m.
View our Frequently Ask Questions
Railroad Emergency ONLY: 1-866-874-6679
Rio Metro Regional Transit DistrictAdministrative Office809 Copper Avenue NWAlbuquerque, NM 87102866-795-RAIL (7245)Contact For: NM Rail Runner Express and Rio Metro bus routes
Rio Metro Regional Transit DistrictSandoval County Office1804 Idalia Rd. NERio Rancho, NM 87124505-994-1608Contact For: Dial-a-Ride bus service in Rio Rancho
Rio Metro Regional Transit DistrictValencia County Office101 Courthouse Rd. SELos Lunas, NM 87031505-352-3595Contact For: Dial-a-Ride and fixed route bus service in Valencia County, including Belen and Los Lunas, and the Pueblo of Isleta.
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Thank you for contacting the Rio Metro Regional Transit District. Your feedback is appreciated and will be used to help improve our service.