Rio Metro Regional Transit District

 
Directions

809 Copper Avenue NW
Albuquerque, NM 87102

866-795-RAIL (7245)

505-247-1753



Customer Service Hours:
Monday - Friday: 5:00 a.m. - 10:30 p.m.
Saturday: 7:30 a.m. - 11:30 p.m.
Sunday: 7:00 a.m. - 10:00 p.m.


Please contact us with your questions or comments, if you have lost or found an item on the train, or to report unattended package or suspicious activity.
Administrative Office 
Directions

809 Copper Avenue NW
Albuquerque, NM 87102

809 Copper Ave NW
Albuquerque, NM 87102

866-795-RAIL (7245)
Staff
Name Title Phone
Sylvester, Tony Special Projects Manager 505-724-3635
Brodehl, Grant Special Projects Planner 505-724-3638

Customer Service  

809 Copper Ave NW
Albuquerque, NM 87102

809 Copper Ave NW
Albuquerque, NM 87102

1-866-795-RAIL (7245)



Hours:

Monday-Friday: 5:00 a.m. - 10:30 p.m.

Saturday: 7:30 a.m. - 11:30 p.m.

Sunday: 7:00 a.m. - 10:00 p.m.


Need help? 

Call: 866-795-RAIL (7245) or 505-245-7245

Email:


Please contact us with your questions/comments, if you have lost or found an item on the train, or to report unattended packages or suspicious activity.
Staff
Name Title Phone
Ruiz, Irma Customer Service/Community Relations Manager 505-843-1706
Maltos, Lupe Rio Metro ACCESS Coordinator 505-843-1703
Benavidez, Kelly Customer Service 866-795-7245
Mondragon, Maria Customer Service 866-795-7245
Murphy, Eric Customer Service 866-795-7245
Sedillo, Lisa Customer Service 866-795-7245
Baca, Teanna Customer Service 866-795-7245

Human Resources/Public Records Inspection 
Directions

809 Copper Avenue NW
Albuquerque, NM 87102

505-247-1750

505-247-1753
Staff
Name Title Email Phone
Horan, Larry Inspection of Public Records 505-247-1750
Gutierrez, Eric Interim HR Manager 505-247-1750

Marketing Department 

809 Copper Ave NW
Albuquerque, NM 87102

809 Copper Ave NW
Albuquerque, NM 87102
Staff
Name Title Email Phone
Clarke, Allyne Marketing Director 505-724-3650
Morra, Marie Marketing Specialist   505-724-3656
Martinez, Riann Marketing Specialist   505-724-3641
Jiron, Michael Senior Designer / Special Services Supervisor   505-724-3643

Media Relations 

809 Copper Ave NW
Albuquerque, NM 87102
Staff
Name Title Phone Additional Phone
Meyers, Augusta Communications Manager 505-724-3626 505-239-8612
ter Bruggen, Sheila Communications Coordinator 505-724-3610  

Accounting and Finance Department 

809 Copper Ave NW
Albuquerque, NM 87102

809 Copper Ave NW
Albuquerque, NM 87102
Staff
Name Title Phone
Vigil, Conni Senior Finance Manager 505-843-1708
Vigil, Josephine Finance Manager 505-724-3618
Padilla, Renee Accountant II 505-724-3630
Perches, Nicole Accountant I 505-843-1723
Taylor, Vera NTD Analyst 505-998-5323

Rail Operations 
Staff
Name Title Phone
Gonzales, Robert Operations Manager 505-724-3649
Stone, Matthew Operations Supervisor 505-366-4364
Wylie, Matthew Quality Assurance Coordinator 505-843-1702
Paiz, Stephanie Program Support Coordinator 505-414-1308
Akutagawa, Yosh Facility Maintenance Manager 505-554-6694

Bus Operations 

809 Copper Ave NW
Albuquerque, NM 87102
Staff
Name Title Phone
Carter, Elizabeth Assistant Transit Director 505-843-1712
Maes, David Rio Metro Training Coordinator 505-724-3653
Martinez, Jocelyn Program Support Coordinator / Job Access 505-724-3623

Sandoval County Office 
Directions

1804 Idalia Road NE
Rio Rancho, NM 87124

505-994-1608


Contact For: Dial-a-Ride bus service in Rio Rancho.
Valencia County Office 
Directions

101 Courthouse Road SE
Los Lunas, NM 87031

505-352-3595


Contact For: Dial-a-ride and fixed route bus service in Valencia County, including Belen, Los Lunas and the Pueblo of Isleta.