Rio Metro Regional Transit District

 
Directions

809 Copper Avenue NW
Albuquerque, NM 87102

866-795-RAIL (7245)

505-247-1753



Customer Service Hours:
Monday - Friday
5 a.m - 9 p.m.

Saturday - Sunday
8 a.m. - 4 p.m.

Please contact us with your questions or comments, if you have lost or found an item on the train, or to report unattended package or suspicious activity.
Administrative Office 
Directions

809 Copper Avenue NW
Albuquerque, NM 87102

809 Copper Ave NW
Albuquerque, NM 87102

866-795-RAIL (7245)
Staff
Name Title Email Phone Additional Phone
Doyle, Terry Transportation Director   505-843-1701  
Sylvester, Tony Special Projects Manager   505-724-3635  
Brodehl, Grant Special Projects Planner   505-724-3638  

Customer Service  

809 Copper Ave NW
Albuquerque, NM 87102

809 Copper Ave NW
Albuquerque, NM 87102

1-866-795-RAIL (7245)



Hours:

Monday-Friday: 5:00 a.m. - 10:30 p.m.

Saturday-Sunday: 8:00 a.m. - 4:00 p.m.


Need help?
Call toll free:

1-866-795-RAIL (7245)


Please contact us with your questions/comments, if you have lost or found an item on the train, or to report unattended packages or suspicious activity.
Staff
Name Title Email Phone Additional Phone
Ruiz, Irma Customer Service/Community Relations Manager   505-843-1706  
Maltos, Lupe Rio Metro ACCESS Coordinator 505-843-1703  
Benavidez, Kelly Customer Service   866-795-7245  
Murphy, Eric Customer Service   866-795-7245  
Sedillo, Lisa Customer Service   866-795-7245  
Baca, Teanna Customer Service   866-795-7245  

Human Resources/Public Records Inspection 
Directions

809 Copper Avenue NW
Albuquerque, NM 87102

505-247-1750

505-247-1753
Staff
Name Title Email Phone Additional Phone
Candelaria, Wendy Records Custodian    

Marketing Department 

809 Copper Ave NW
Albuquerque, NM 87102

809 Copper Ave NW
Albuquerque, NM 87102
Staff
Name Title Email Phone Additional Phone
Clarke, Allyne Marketing Director 505-724-3650  
Morra, Marie Marketing Specialist   505-724-3656  
Martinez, Riann Marketing Specialist   505-724-3641  
Jiron, Michael Senior Designer / Special Services Supervisor   505-724-3643  

Media Relations 

809 Copper Ave NW
Albuquerque, NM 87102
Staff
Name Title Email Phone Additional Phone
Meyers, Augusta Communications Manager   505-724-3626 505-239-8612
ter Bruggen, Sheila Communications Coordinator   505-724-3610  

Accounting and Finance Department 

809 Copper Ave NW
Albuquerque, NM 87102

809 Copper Ave NW
Albuquerque, NM 87102
Staff
Name Title Email Phone Additional Phone
Vigil, Conni Senior Finance Manager   505-843-1708  
Vigil, Josephine Finance Manager   505-724-3618  
Maestas, Sylvia Accountant II   505-724-3612  
Padilla, Renee Accountant II   505-724-3630  
Perches, Nicole Accountant I 505-843-1723  
Taylor, Vera NTD Analyst   505-998-5323  

Rail Operations 
Staff
Name Title Email Phone Additional Phone
Gonzales, Robert Operations Manager   505-724-3649  
Stone, Matthew Operations Supervisor   505-366-4364  
Wylie, Matthew Quality Assurance Coordinator   505-843-1702  
Paiz, Stephanie Program Support Coordinator   505-414-1308  
Akutagawa, Yosh Facility Maintenance Manager   505-554-6694  

Bus Operations 

809 Copper Ave NW
Albuquerque, NM 87102
Staff
Name Title Email Phone Additional Phone
Carter, Elizabeth Assistant Transit Director   505-843-1712  
Maes, David Rio Metro Training Coordinator   505-724-3653  
Martinez, Jocelyn Program Support Coordinator / Job Access   505-724-3623  

Sandoval County Office 
Directions

1804 Idalia Road NE
Rio Rancho, NM 87124

505-994-1608


Contact For: Dial-a-Ride bus service in Rio Rancho.
Valencia County Office 
Directions

101 Courthouse Road SE
Los Lunas, NM 87031

505-352-3595


Contact For: Dial-a-ride and fixed route bus service in Valencia County, including Belen, Los Lunas and the Pueblo of Isleta.