Rio Metro Regional Transit District

 
Directions

809 Copper Avenue NW
Albuquerque, NM 87102

866-795-RAIL (7245)

505-247-1753



Customer Service Hours:
Monday - Friday
5 a.m - 9 p.m.

Saturday - Sunday
8 a.m. - 4 p.m.

Please contact us with your questions or comments, if you have lost or found an item on the train, or to report unattended package or suspicious activity.
Administrative Office 
Directions

809 Copper Avenue NW
Albuquerque, NM 87102

866-795-RAIL (7245)
Staff
Name Title Email Phone
Doyle, Terry Transportation Director   505-843-1701
Sylvester, Tony Special Projects Manager   505-724-3635
Brodehl, Grant Special Projects Planner   505-724-3638

Customer Service  

809 Copper Ave NW
Albuquerque, NM 87102

809 Copper Ave NW
Albuquerque, NM 87102

1-866-795-RAIL (7245)



Hours:
Monday-Friday: 5:00 a.m. - 9:00 p.m.

Need help? 
Call toll free:
1-866-795-RAIL (7245)


Please contact us with your questions/comments, if you have lost or found an item on the train, or to report unattended packages or suspicious activity.
Staff
Name Title Email Phone
Ruiz, Irma Customer Service/Community Relations Manager   505-843-1706
Perches, Nicole Program Support Coordinator   866-795-7245
Benavidez, Kelly Customer Service   866-795-7245
Murphy, Eric Customer Service   866-795-7245
Sedillo, Lisa Customer Service   866-795-7245
Maltos, Lupe Customer Service   866-795-7245
Merlo, Claudia Patricia Rio Metro ACCESS Coordinator and Customer Service 866-795-7245

Human Resources/Public Records Inspection 
Directions

809 Copper Avenue NW
Albuquerque, NM 87102

505-247-1750

505-247-1753
Staff
Name Title Email Phone
Candelaria, Wendy Records Custodian  

Marketing Department 

809 Copper Ave NW
Albuquerque, NM 87102

Albuquerque, NM 87102
Staff
Name Title Email Phone
Clarke, Allyne Marketing Director 505-724-3650
Morra, Marie Marketing Specialist   505-724-3656
Martinez, Riann Marketing Specialist   505-724-3641
Jiron, Michael Senior Designer / Special Services Supervisor   505-724-3643

Media Relations 

809 Copper Ave NW
Albuquerque, NM 87102

Albuquerque, NM 87102
Staff
Name Title Email Phone
Meyers, Augusta Communications Manager   505-724-3626
ter Bruggen, Sheila Communications Coordinator 505-724-3610

Accounting and Finance Department 

809 Copper Ave NW
Albuquerque, NM 87102

Albuquerque, NM 87102
Staff
Name Title Email Phone
Vigil, Conni Senior Finance Manager   505-843-1708
Bowe, Jerry NTD Analyst   505-977-1562
Maestas, Sylvia Accountant   505-724-3612
Padilla, Renee Accountant 11 505-724-3630
Taylor, Vera NTD Analyst   505-998-5323
Vigil, Josephine Finance Manager   505-724-3618

Rail Operations 

Albuquerque, NM 87102

Albuquerque, NM 87102
Staff
Name Title Email Phone
Gonzales, Robert Operations Manager   505-724-3649
Stone, Matthew Operations Supervisor   505-366-4364
Wylie, Matthew Quality Assurance Coordinator   505-843-1702
Paiz, Stephanie Program Support Coordinator   505-414-1308
Akutagawa, Yosh Facility Maintenance Manager   505-554-6694

Bus Operations 

Albuquerque, NM 87102

Albuquerque, NM 87102
Staff
Name Title Email Phone
Carter, Elizabeth Assistant Transit Director   505-843-1712
Maes, David Rio Metro Training Coordinator   505-724-3653
Martinez, Jocelyn Program Support Coordinator / Job Access   505-724-3623

Sandoval County Office 
Directions

1804 Idalia Road NE
Rio Rancho, NM 87124

505-994-1608


Contact For: Dial-a-Ride bus service in Rio Rancho.
Valencia County Office 
Directions

101 Courthouse Road SE
Los Lunas, NM 87031

505-352-3595


Contact For: Dial-a-ride and fixed route bus service in Valencia County, including Belen, Los Lunas and the Pueblo of Isleta.