Why is my train late?

The New Mexico Rail Runner Express shares its track with Amtrak and BNSF. At times, the two trains may meet up, whereby one of the trains must come to a complete stop to allow the other to pass in a safe manner. Other reasons for a delayed trains are heavy travel times, as people take more time to board. Train cars may experience mechanical issues, or undergo inspection, which may also cause delays. 

We apologize for any inconvenience these delays have caused and we continue to work toward a tradition of on-time performance. To ensure that you receive immediate notice of delayed trains, sign up for text alerts.

Show All Answers

1. What is the train schedule?
2. How do I buy tickets?
3. Can I buy a ticket for someone else?
4. Who is eligible for reduced fares?
5. Who is eligible for free rides?
6. Is there parking available at the train stations?
7. Is my ticket refundable if I don't use it?
8. What can I do if I miss my NMRX train?
9. How can I find out if the train is delayed?
10. What happens if my train is late? Will I miss my connection?
11. Why is my train late?
12. What is the holiday schedule?
13. Can I use my train ticket to get on area buses?
14. How do I get to the Albuquerque Airport?
15. What do I do if all of the seats are taken on the train?
16. What can I do when I arrive in Santa Fe?
17. Can I bring or buy food on the train?
18. Are there restrooms on the train?
19. Can I charge my mobile device on the train?
20. Can I bring my bicycle / sports equipment on the train?
21. How old do children need to be to ride alone?
22. Are pets allowed on trains?
23. What happens if I leave something on the train?
24. What are the Customer Service hours?