Rio Metro Regional Transit District

 
Directions

809 Copper Avenue NW
Albuquerque, NM 87102

866-795-7245

505-247-1753



Customer Service Hours:
Monday - Friday: 6:00 a.m. - 10:00 p.m.
Saturday: 7:30 a.m. - 11:30 p.m.
Sunday: 7:00 a.m. - 10:00 p.m.


Please contact us with your questions or comments, lost and found, or to report unattended package or suspicious activity.
Accounting and Finance Department 

809 Copper Ave NW
Albuquerque, NM 87102

809 Copper Ave NW
Albuquerque, NM 87102
Staff
Name Title Email Phone Additional Phone
Vigil, Conni Director of Finance and Administration   505-843-1708  
Vigil, Josephine Senior Finance Manager   505-724-3618  
Pacheco Martinez, Brandee Finance Manager   505-843-1732  
Brodehl, Grant Grants/NTD Manager   505-724-3638  
Padilla, Renee Accountant   505-724-3630  
Perches, Nicole Accountant 505-843-1723  
Taylor, Vera NTD Analyst   505-998-5323  

Customer Service  

809 Copper Ave NW
Albuquerque, NM 87102

809 Copper Ave NW
Albuquerque, NM 87102

866-795-7245



Hours:

Monday-Friday: 6:00 a.m. - 10:00 p.m.

Saturday: 7:30 a.m. - 11:30 p.m.

Sunday: 7:00 a.m. - 10:00 p.m.


Need help? 

Call: 866-795-RAIL (7245) or 505-245-7245

Email:


Please contact us with your questions/comments, if you have lost or found an item, or to report unattended packages or suspicious activity.
Staff
Name Title Email Phone Additional Phone
Ruiz, Irma Customer Service/Community Relations Manager   505-843-1706  
Maltos, Lupe RMRTD Transit Administrative Assistant 505-843-1703  
Sedillo, Lisa Senior Customer Service Representative   866-795-7245  
Gutierrez, Alejandro Customer Service Representative   866-795-7245  
Northrop, Hunter Customer Service Representative   866-795-7245  
Vigil, Raina Customer Service Representative   866-795-7245  
Vuong, Andy Customer Service Representative   866-795-7245  

Human Resources 
Directions

809 Copper Avenue NW
Albuquerque, NM 87102

505-247-1750

505-247-1753
Staff
Name Title Email Phone Additional Phone
Gutierrez, Eric Human Resources Manager 505-247-1750  

Job Access Transportation Program 
Directions

809 Copper Avenue NW
Albuquerque, NM 87102

505-724-3623

505-247-1753



Call Monday through Friday, 9 a.m. to 5 p.m. to schedule an appointment.

Offices are closed on weekends and holidays.
Staff
Name Title Email Phone Additional Phone
Martinez, Jocelyn Job Access Transportation Planner   505-724-3623  

Marketing Department 

809 Copper Ave NW
Albuquerque, NM 87102

809 Copper Ave NW
Albuquerque, NM 87102
Staff
Name Title Email Phone Additional Phone
Case, Bill Marketing Manager   505-724-3650  
Baca, Teanna Community Engagement Coordinator   505-724-3604  
Jiron, Michael Senior Designer / Special Services Supervisor   505-724-3643  
Morra, Marie Marketing Specialist   505-724-3656  
Martinez, Riann Marketing & Digital Media Specialist   505-724-3641  
Sterling, Kristopher Advertising Sales Specialist   505-843-1730  

Media Relations 

809 Copper Ave NW
Albuquerque, NM 87102
Staff
Name Title Email Phone Additional Phone
Meyers, Augusta Communications Manager   505-724-3626 505-239-8612

Planning and Special Projects 
Directions

809 Copper Avenue NW
Albuquerque, NM 87102

809 Copper Ave NW
Albuquerque, NM 87102

505-247-1750
Staff
Name Title Email Phone Additional Phone
Sylvester, Tony Planning Manager/Board Liaison   505-724-3635  

Public Records and Compliance 
Directions

809 Copper Ave NW
Albuquerque, NM 87102

505-247-1750

505-247-1753
Staff
Name Title Email Phone Additional Phone
Carter, Elizabeth Operations Review & Policy Compliance Manager 505-843-1712  

Rail Operations 
Staff
Name Title Email Phone Additional Phone
Gonzales, Robert Director of Transit Operations   505-597-0001  
Wylie, Matthew Manager of Operations - Rail   505-724-3644  
Akutagawa, Yosh Facility Maintenance Manager   505-554-6694  
Blewett, Tanya Dispatch Supervisor   505-526-1558  
Chavez, Mark Senior Dispatcher   505-518-2113  
Fernandez, Ernie Senior Dispatcher   505-464-6998  
Nauman, Elizabeth Chief Safety Officer   505-526-1046  
Olson, Elizabeth Project Manager   505-526-5877  

Bus Operations 

809 Copper Ave NW
Albuquerque, NM 87102
Staff
Name Title Email Phone Additional Phone
Gonzales, Robert Director of Transit Operations   505-597-0001  
Mullins, Karen Transit Manager Bus   505-843-3644