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Rio Metro Safety Concern Submission
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Reporting Unsafe Conditions or Hazards
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Reporting Unsafe Conditions or Hazards
Reporting Unsafe Conditions or Hazards
Thank you for taking time to report the unsafe condition or hazard you encountered with Rio Metro Regional Transit District (RMRTD)’s transportation service. Your input helps us to improve our policies and procedures to ensure the safety of the public, our passengers, and our employees. Please provide as much detail as possible. The information provided in your report will be forwarded to the appropriate personnel for review, investigation, and resolution.
How do I report an Unsafe Condition or Hazard/Near Miss?
Online
Complete the form below, and click SUBMIT.
Call or Text
Call or text RMRTD’s Safety Hotline at 1-855-662-SAFE (7233), and enter ID Number 0711430663 (this is required to submit a concern via text and phone message.)
Download & Print
Rio Metro Unsafe Condition or Hazard & Near Miss Form (DOC)
Fill out a form manually and send it to: Rio Metro Regional Transit District Attn: Bus Operations Safety Department 809 Copper Avenue NW Albuquerque, NM 87102
Send an Email
If your comments are lengthy or complex, you may send an email to riometrosafety@gmail.com.
Service
*
-- Select One --
New Mexico RAIL RUNNER Express
Rio Metro Regional Transit District BUS
Rio Metro Regional Transit District JOB ACCESS
Category
*
-- Select One --
Near-Miss
Passenger/On-Board Incident
Property Damage
Safety
Security
Other:
If other, please specify
Topic
*
-- Select One --
Bus Shelter
Bus Stop
Bus Vehicle
Employee
Facility
Train Car
Train Station Platform
Train Station Parking Lot
Highway/Rail Grade Crossing
Pedestrian Crossing
Bus Route
Other:
If other, please specify
Incident Date
Incident Date
Incident Date
Comment
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Upload Supporting Files
You may attach only one file per upload field, three files maximum. Additional supporting documents/images can be mailed to: Rio Metro Regional Transit District, Attn: Safety Department, 809 Copper Avenue NW, Albuquerque, NM 87102.
Attach Files (Photos, Videos, etc.)
Attach Files (Photos, Videos, etc.)
Attach Files (Photos, Videos, etc.)
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Contact Information
Contact Information
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Name
Last Name
Email Address
Phone Number
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