View Rider Alerts

Rider Alerts are posted on the @RioMetroAlerts Twitter timeline. You must have an active Twitter account to view Rider Alerts. 

To speak with Customer Service about the status of your train or bus, call (866) 795-7245. 

Customer Service Hours:
Monday-Friday: 5:00 a.m. - 10:30 p.m.
Saturday: 7:30 a.m. - 11:30 p.m. 
Sunday: 7:00 a.m. - 10:00 p.m.